Benidorm S05E01 - Episode 1

A new manager arrives at the Solana determined to transform it into a four-star hotel, but the start of the holiday season proves chaotic for the staff as well as the guests. Mate and Les/Lesley are barely keeping things under control, while a coachload of angry tourists, including Gavin and Noreen, have all had their luggage misplaced by a travel company.