Britain's Busiest Airport - Heathrow S07E11 - Episode 11

Passenger experience manager Numan is back after a year on furlough and faced with a terminal of 24 passengers who are missing 50 pieces of luggage - and it's his job to find them. Out on the airfield, Inspector Shard and Sergeant Dawson receive word of a man who is wandering around on the apron, sparking a cross-terminal manhunt.